Why intelligent people disagree while using exactly the same words
Four people leave a meeting agreed about the risk of moving payroll to a new provider in January. The minute says so, and none of them has reason to doubt it. In the room, the payroll manager meant the chance that the first run would come out wrong. Finance meant what it would cost to put right. Legal meant who would answer for wages paid late. The programme lead meant the three months of roadmap a parallel run would eat. All four said risk, all four heard risk, and nothing in the hour gave any of them cause to check. ...

