The relational firewall

A developer pushes a feature. Security flags a missing TLS configuration. Operations scrambles to patch the database. Alerts multiply while emails ping insistently and no one knows who owns what. Technical pipelines are fine. The human side stutters. Miscommunication, conflicting priorities, and unspoken assumptions slow down response and occasionally create a small drama worthy of a sitcom. DevOps, Security, and Ops can be aligned by noticing patterns in how teams interact under stress, practising adaptive responses, and embedding relational awareness into everyday workflows. The goal is operational harmony without the motivational poster clichés or mandatory soft-skills seminars. ...

October 21, 2025 · 4 min